How is SaaS transforming the way we work? Over the past six months, we surveyed 1,800+ IT professionals to get a deeper understanding of this new workplace, where SaaS applications serve as the backbone of productivity.
The data revealed astonishing findings. SaaS is a double-edged sword. And while it brings incredible benefits, it also creates formidable challenges that are taking the roles and responsibilities of IT to new extremes.
This report provides a glimpse into the future. Our respondents—the most forward-thinking, cutting-edge IT innovators on the front lines—have told us exactly what they’re experiencing in the modern workplace.
And now we’re sharing this knowledge with the rest of the world: the good, the bad, and the ugly of SaaS, and how IT can adapt and excel in it.